LUMAGATE

Privacy Policy

When it is difficult to notify each individual data subject personally—such as via in-app push notifications, email, SMS, or telephone—we will adopt reasonable and effective measures to issue a public announcement. Concurrently, in accordance with regulatory requirements, we will proactively report the handling status of any personal information security incidents to the relevant authorities. 7. How You Can Manage Your Personal Information: While you are using [This Product], you may contact us—either by following the prompts on the relevant pages or by using the contact methods specified in this Privacy Policy—to access, correct, or delete your personal information, as well as to exercise your rights to modify the scope of your authorized consent and to cancel your account. Your requests and feedback will be processed in a timely manner. 1. Accessing and Correcting Your Personal Information: If you wish to access or correct your personal information, you may perform the corresponding operations by following the prompts on the relevant pages, or you may contact us using the methods specified in this Privacy Policy; we will respond to your requests in a timely manner. 2. Deleting Your Personal Information: In the following circumstances, you may submit a request to us to delete your personal information using the contact methods specified in this Privacy Policy: (1) We have collected or used your personal information in violation of applicable laws, administrative regulations, or our agreement with you; (2) We have shared or transferred your personal information to a third party in violation of applicable laws, administrative regulations, or our agreement with you; in such cases, we will immediately cease the sharing or transferring activity and notify the third party to delete the information promptly; (3) We have publicly disclosed your personal information in violation of applicable laws, administrative regulations, or our agreement with you; in such cases, we will immediately cease the public disclosure activity and issue a notice requiring the relevant recipients to delete the corresponding information; (4) You no longer use our products or services, you have cancelled your account, or we have terminated our services or operations. 3. Changing the Scope of Your Authorized Consent: You may contact us—either through your device's permission settings or by using the contact methods specified in this Privacy Policy—to modify the scope of your consent or to withdraw your authorization. Please understand that [This Product] may require certain permissions to be enabled and the collection of necessary personal information to function properly. If you withdraw your consent, we will no longer be able to provide you with the specific services corresponding to that consent; however, this will not affect any personal information processing activities that were conducted prior to your withdrawal based on your previous authorization. 4. Account Cancellation: If you wish to cancel your account, you may perform the corresponding operations by following the prompts on the relevant pages, or you may contact us using the methods specified in this Privacy Policy; we will respond to your requests in a timely manner. Your action of canceling the aforementioned account is irreversible; we will cease providing products or services to you, discontinue collecting your personal information, and—in accordance with your request—either delete the personal information associated with your account or render it anonymous. 5. Responding to Your Requests: If you are unable to exercise your rights in the manner described above, you may contact us using the contact details specified in this Privacy Policy. To ensure security, you may be required to submit a written request or otherwise provide proof of your identity. We may ask you to verify your identity before processing your request. In principle, we do not charge a fee for reasonable requests; however, for requests that are repetitive or exceed reasonable limits, we may, at our discretion, charge a certain fee to cover administrative costs. We may decline requests that are gratuitously repetitive, require excessive technical effort, pose risks to the legitimate rights and interests of others, or are highly impractical. 6. Exceptions to Responding to Requests: We may be unable to respond to your requests under the following circumstances: (1) Where the request relates to our fulfillment of obligations mandated by laws and regulations; (2) Where the request relates directly to national security or national defense security; (3) Where the request relates directly to public safety, public health, or major public interests; (4) Where the request relates directly to criminal investigation, prosecution, trial, or the enforcement of judgments; (5) Where we have sufficient evidence to indicate that the data subject (the individual whose personal information is at issue) harbors malicious intent or is abusing their rights; (6) Where responding is necessary to protect the significant legitimate rights and interests—such as the life or property—of the data subject or other individuals, yet it is difficult to obtain the data subject's consent; (7) Where responding to the data subject's request would result in serious harm to the legitimate rights and interests of the data subject, other individuals, or organizations; (8) Where the request involves trade secrets. 8. How We Handle the Personal Information of Minors: We attach great importance to the protection of the personal information of minors. In accordance with relevant laws and regulations: the collection and use of personal information belonging to minors under the age of 14 requires the authorized consent of a guardian; the collection and use of personal information belonging to minors aged 14 or older but under 18 may be authorized by a guardian or by the minor themselves. If you are a minor (particularly if you are under the age of 14), we require that you ask your parents or other guardians to carefully read this Privacy Policy; you may use our services or provide information to us only after obtaining the authorized consent of your guardian. If you are the guardian of a minor, please ensure that the minor under your guardianship uses our products or services only with your prior authorization and consent. If you have any questions regarding the personal information of a minor under your guardianship, please contact us using the methods specified in this Privacy Policy. 9. How This Privacy Policy Is Updated: Our Privacy Policy may be updated from time to time. We will post any changes made to this Privacy Policy on this page. For significant changes, we will provide more prominent notice (we may provide specific details regarding the changes to the Privacy Policy through special alerts displayed on our web pages or similar means). We will not reduce the rights you are entitled to under this Privacy Policy without your explicit consent. Significant changes referred to in this Privacy Policy include, but are not limited to: major changes in our service model; changes in the primary recipients with whom personal information is shared, transferred, or publicly disclosed; major changes in your rights regarding the processing of personal information and the manner in which those rights are exercised; changes in our contact details or complaint channels; and instances where a personal information security impact assessment report indicates the existence of high risk. We will also archive previous versions of this Privacy Policy for your reference. 10. How to Contact Us: If you have any questions regarding this Policy or the protection of personal information, you may submit your written inquiries, comments, or suggestions to us using the following contact details:

Email: lumagatefeedback@lumagategame.com

Generally, we will respond within fifteen working days.

Thank You!